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Privacy policy

Privacy statement

Unless otherwise stated below, the provision of your personal information is not required by law, contract or contract. You are not obliged to provide the data. Failure to do so will have no consequences. This only applies if no other information is given in the subsequent processing procedures.

"Personal data" means any information relating to an identified or identifiable natural person.

Server Logfiles You can visit our websites without providing any personal information.    Every time you access our website, usage data is transmitted to us or our webhoster / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out based on Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest in ensuring the trouble-free operation of our website and to improve our services.

Orders

Collection, processing and forwarding of personal data for orders When placing an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to do so will mean that no contract can be concluded. The processing takes place because Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.    A passing on of your data takes place thereby for example to the dispatch enterprises and Drop shipping provider selected by you, payment service providers, service providers for the order winding up and IT service provider. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

Payment service provider

Using PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full (https://www.paypal.com/de/webapps/mpp/ua/privacy-full).

Using PayPal Express

On our website we use the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The purpose of data processing is to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies can also be used for this purpose. The cookies enable the recognition of your browser.

This data processing, in particular the setting of cookies, is carried out based on Art. 6 para. 1 lit. f GDPR out of our predominant legitimate interest in a customer-oriented offer of various payment methods. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR.

With the selection and use of PayPal Express, the data required for payment processing are transmitted to PayPal to be able to fulfil the contract with you with the selected payment method. This processing is based on Art. 6 Para. 1 lit. b GDPR. Further information on data processing when using the PayPal Express payment service can be found in the relevant data protection declaration here (https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x).

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.

Under the following links you can find out how you can manage (among other things also deactivate) the cookies in the most important browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl (https://support.google.com/accounts/answer/61416?hl)

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies (https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies)

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies

Insofar as no other information is given in the following data protection declaration, we only use these technically necessary cookies to making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer your services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

The processing is based on Art. 6 Para. 1 lit. f GDPR out of our predominantly legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.  For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR.

Rights of data subjects and storage period

Duration of storage

After complete processing of the contract, the data will initially be stored for the duration of the warranty period, then under consideration of statutory, in particular tax and commercial retention periods and then deleted after expiry of the period if you have not agreed to further processing and use.

Rights of the person concerned

If the legal requirements are met, you are entitled to the following rights according to Art. 15 to 20 GDPR: right to information, to correction, to deletion, to restriction of processing, to data transferability.

Furthermore, according to Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 f GDPR and to processing to direct advertising.

Please contact us if you wish. You will find the contact details in our imprint.

Right of appeal to the supervisory authority

Pursuant to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe the processing of your personal data is not lawful.

Right of objection

If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right, for reasons arising from your particular situation, to object at any time to such processing operations with effect for the future.

After objection has been made, the processing of the data concerned will be terminated unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

If personal data is processed to direct marketing, you may object to such processing at any time by notifying us. After objection has been made, we will terminate the processing of the data concerned to direct advertising.

Access data and hosting


You can visit our website without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file containing the following data: 

  • The name of the requested file
  • Your IP address
  • Date and time of retrieval

The data transfer contains the amount of data transferred and the requesting provider (access data) and documents the retrieval.

These access data are evaluated exclusively for ensuring trouble-free operation of the site and improving our services. In accordance with Art. 6 Para. 1 S. 1 lit. f GDPR, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer as part of a weighing of interests. All access data will be deleted at the latest seven days after the end of your page visit. 

Logging. 
We automatically collect and store in our server log files some information usually transmitted by the browser, provided that your browser provides this. These data cannot be assigned to specific persons by us. This data is not merged with other data sources.



Hosting services by a third-party provider


In the context of processing on our behalf, the following third-party provider provides us with the services of hosting and display of the website:

webgo GmbH
Wandsbeker Zollstr. 95
22041 Hamburg
Germany

This serves to safeguard our predominantly legitimate interests in a correct presentation of our offer within the framework of a weighing of interests. All data collected within the framework of the use of this website or in the forms provided for this purpose in the online shop, as described below, are processed on its servers. A processing on other servers takes place only in the framework explained here.

Data collection and use for contract processing and opening of a customer account


We collect personal data when you voluntarily provide us with it with your order, when you contact us (e.g. via contact form or e-mail) or when you open a customer account. Mandatory fields are marked as such because in these cases we need the data to process the contract, or to process your contact or open a customer account, and you can not complete the order and/or open an account without their information, or send the contact can not. Which data are raised, are evident from the respective input forms.

We use the data provided by you pursuant to Art. 6 Para. 1 S. 1 lit. b GDPR for the processing of contracts and your enquiries. After complete completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can take place either by a message to the contact possibility described below or over a function intended for it in the customer account.

E-mail newsletter


E-mail advertising with newsletter registration


If you subscribe to our newsletter, we will use the data required for this purpose or provided separately by you to send you our e-mail newsletter regularly based on your consent pursuant to Art. 6 Para. 1 S. 1 lit. a GDPR. 

You can unsubscribe from the newsletter at any time and either by sending a message to the contact person described below or via a link in the newsletter provided for this purpose. After you have unsubscribed, we will delete your e-mail address unless you have expressly consented to the further use of your data or unless we reserve the right to use further data that is permitted by law and about which we inform you in this declaration. 

The newsletter will be sent as part of processing on our behalf by a service provider, to whom we will forward your e-mail address.

Newsletter / Information request

With your consent, you can subscribe to our newsletter, with which we inform you about offers, promotions or news about our online shop.

We send our newsletter with the Shopware function

For the registration to our newsletter we use the so-called double opt-in procedure. This means that after your registration we will e-mail you to the given e-mail address in which we will ask you to confirm that you wish the newsletter to be sent. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we save the IP addresses you use and the dates of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

Your e-mail address is the only mandatory information for sending the newsletter. After your confirmation we save your e-mail address to sending you the newsletter. The legal basis is Art. 6 Para. 1 S. 1 lit. a GDPR.

You can revoke your consent to the sending of the newsletter at any time and cancel your subscription to the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by sending an e-mail to kein-newsletter@sockstock.net

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. The data is collected exclusively under a pseudonym. During evaluation, we record whether a newsletter was viewed and which links were clicked, whereby no link to your data takes place.

The information is stored as long as you have subscribed to the newsletter. The tracking of the newsletters viewed and the links clicked on is also not possible if you have deactivated the display of images in your e-mail program by default. In this case, the newsletter will not be displayed completely and you may not be able to use all functions. If you display the images manually, the above tracking will take place.

Use of Google (Universal) Analytics for Web Analytics


Weighing up the interests of overriding legitimate interests in an optimised presentation of our offer pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected in this context will be deleted after we have stopped using Google Analytics for the intended purpose and at the end of its use.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here (https://www.privacyshield.gov/list) Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data from this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

Using the Facebook Custom Audience


This page uses the Custom Audiences technology from Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. This feature is used to present interest-based ads ("Facebook Ads") to visitors to our website when they visit Facebook. So-called Facebook pixels are integrated on our websites for this purpose. These mark the visitors to our website in an anonymous form. Personal information is not collected from visitors to our website. The cookie is used to establish a direct connection to the Facebook servers for visitors to the website. The Facebook server is then informed that you have visited this website. If you are logged in to Facebook at a later time, Facebook can recognize your previous visit to our pages and use the information obtained in this way to display Facebook ads. The Facebook cookie is set for the Website Custom Audiences product (see section 4).



For more information about the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your privacy settings, please refer to Facebook's privacy policy, which can be found at https://www.facebook.com/ads/website and https://www.facebook.com/privacy/explanation, among other places. 

If you wish to opt out of using the Facebook Custom Audiences website, you can do so on the following website: https://www.facebook.com/ads/website

Hotjar


We use Hotjar to better understand the needs of our users and to optimize the offerings on this website.  Hotjar's technology helps us better understand our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) and helps us tailor our offerings to our users' feedback. Hotjar uses cookies and other technologies to collect information about the behavior of our users and your devices (including, but not limited to, the IP address of the device (collected and stored only in an anonymous form), screen size, unique device identifiers, information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymous user profile.  The information will not be used by Hotjar or by us to identify individual users or merged with other information about individual users. For more information, please see Hotjar's Privacy Policy. (https://www.hotjar.com/legal/policies/privacy)

You may opt out of Hotjar's storage of a user profile and information about your visit to our website and Hotjar's use of tracking cookies on other websites by clicking this opt-out link.

Social Media Plugins


Use of social plugins from Facebook, Twitter, Instagram, Pinterest, AddThis


So-called social plugins ("plugins") from social networks are used on our website.
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter or Instagram servers. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has called the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly to the USA) and stored there. If you are logged in to one of the services, the providers can assign the visit to our website directly to your profile in the respective social network. If you interact with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network and displayed there to your contacts. This serves to protect our predominantly legitimate interests in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.


The purpose and scope of the data collection and the further processing and use of the data by the providers as well as a contact option and your rights in this regard and setting options to protect your privacy can be found in the data protection information of the providers.



If you do not want social networks to directly associate the information collected through our website with your profile on that service, you must log out of that service before visiting our website. You can also use add-ons for your browser to completely prevent plugins from loading, e.g. the script blocker "NoScript" (http://noscript.net/).



YouTube Video Plugins


On this web page contents of third-party providers are merged. This content is provided by Google LLC ("Provider"). 
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").



Videos from YouTube that are embedded on our site have the advanced privacy setting enabled. This means that no information about website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to safeguard our predominantly legitimate interests in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
 The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your related rights and setting options to protect your privacy, please refer to Google's privacy policy http://www.google.com/intl/de/+/policy/+1button.html.

Use of Web Fonts

Google Web Fonts

Our website uses so-called web fonts from Google for the uniform display of fonts. These are loaded using a JavaScript code.
 According to Art. 6 Para. 1 f of the GDPR, the use of this web font represents a legitimate interest of our company in the sense of a uniform and appealing presentation of our online offering. 
If your browser does not support web fonts or blocks JavaScript, a standard font will be used by your computer.

Last update: 23.10.2019