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Alternative dispute resolution

If something doesn't work out or is to your satisfaction, please contact us right away. Sockstock® service team can always be reached at service@sockstock.net . 

Also, with other questions around socks you are always right with us. The service team will then clarify your questions or other concerns. Problems with our socks are fortunately very rare. If something should not fit nevertheless, we would like you to know that we are gladly your sock experts, and we are at any time for you attainable.

 

Alternative dispute resolution according to Art. 14 para. 1 ODR-VO and § 36 VSBG:

The legislator additionally obliges us to refer to the following EU platform for dispute resolution. The European Commission provides a platform for online dispute resolution (OS), which you can find at

http://ec.europa.eu/consumers/odr/

We are prepared to participate in an out-of-court conciliation procedure.